Accounts Assistant / Administrator

Job Description

We're delighted to offer an exciting opportunity for an Accounts Assistant / Office Administrator to join one of Ireland's leading home energy retrofit and renewable energy companies, Comfort Solutions Retrofit, based in our Newport office, Co. Mayo. This position is available to someone with a suitable accounts and administration background and with experience in dealing with customers. The successful candidate will be a driven and focused team player who will assist and contribute to the management and operation of our day-to-day function. The role will be wide-ranging and varied and offers a really exciting opportunity to the right individual in a rapidly growing industry. 

This role will also have involvement with our sister company, wholesaling products to a network of retailers nationwide. This involves purchase orders, sales orders, invoicing, etc. as well as arranging delivery of goods in a prompt and efficient manner and dealing with any problems, damages or delays that may occur.

The ideal candidate is someone who can has at least 3 years experience of book-keeping, is extremely well-organised, very efficient, and has exceptional attention to detail. He/she should also have hands-on experience doing payroll, revenue returns, bank reconciliations, etc. and preferably, the candidate will have a professional book-keeping qualification as well as experience in general office administration.

This is a full-time, office-based role, available with an immediate start.

The role of Accounts Assistant / Administrator reports directly to the General Manager.

 

Responsibilities and duties:

Accounts:

  • Debtor invoicing, receipts and reconciliation, follow-ups, etc.

  • Creditor purchase orders, invoice posting, payment allocation, reconciliation, processing of payment runs, dealing with supplier queries, etc.

  • Importing bank statements and credit card receipts to the ledger, bank reconciliation

  • Stock control

  • Assist with the preparation of VAT returns and other tax filings

  • Assist with payroll preparation and execution

Administration:

  • Taking customer calls, gathering information to determine next steps and recording all information on our customer database

  • Arranging next steps such as phonecalls and meetings to advance the customer's enquiry

  • Learning and understanding the specific requirements of the various energy grant schemes, administered by SEAI, for energy-efficient works.

  • Updating and maintaining customer information (CRM) with individual customer orders and information

  • Scheduling and updating Job Sheets for our site operations crews and subcontractors

  • Updating and maintaining project files with customer and project information, photographs, etc.

  • Status reporting to senior management

  • General administrative duties, tasks and other projects that may be assigned by management

  • Administration surrounding the management of a wholesale business to maintain high efficiency and transparency

  • Arranging shipments of goods inwards and outwards, dealing with couriers, etc.

The successful person will need to be able to bring an exceptionally high level of accuracy and attention to detail to the role and an ability to deal with extremely high levels of customer service. You must be reliable, honest, trustworthy and represent our businesses in the best way possible. We pride ourselves on the exceptionally high standards we deliver to our customers and on excellent customer service.

Training will be provided on all aspects of the role, on the requirements of the role and the level of accuracy required for the role, in order to meet our strict standards and compliance levels.

 

Qualifications and Skills

  • Ideally 3-5 years of accounts and 3-5 years of administration experience (separate or concurrent) and preferably with a book-keeping or accounts technician qualification and ECDL or equivalent.

  • Excellent communication skills, telephone manner and fluent English are essential

  • Extremely IT literate, incl. Microsoft Office; Adobe; Google Workspace, various cloud software.

  • Knowledge of ROS and payroll software

  • Ability to quickly learn and be adaptable & flexible

  • Good people skills and a friendly personality required

  • Previous experience in using a Project Management and/or CRM software package would be ideal

  • Exceptional attention to detail, written English and grammar are pre-requisites of this position

  • Strong organisational skills, demonstrating an ability to work both independently and within a team and in a fast-paced environment, assess priorities, manage multiple tasks simultaneously and meet deadlines under pressure

  • Proven ability to work under own initiative

  • We are seeking a candidate with a positive, pleasant, “can do” attitude who is proactive and eager to learn

 

What we offer

We are offering the suitable candidate a well-organised and unrivalled range of technology to enable him/her to be at his/her most efficient. We offer an excellent Customer Relationship Management software, Accounting package, Office 365 Suite and much more. We also offer:

  • No weekend work, sociable working hours

  • Competitive remuneration package

  • Team building exercises, including all staff members

  • Flexible hours may be negotiated

  • Opportunities for training

  • Rewarding environment

  • Wide range of varied tasks

 

How to apply

Please email all applications. Applications will not be accepted by phone. Please send your CV and cover letter, along with details of any relevant experience and your references to [email protected] with "Accounts Assistant / Administrator" in the subject line. Please tell us why you think you'd be a good fit for your company. Thank you for your interest in this position and we look forward to hearing from you.